Service delivery information
Service delivery information
The eClass website provides students with a convenient tool to search for teachers and book online classes with our teachers.
The process for students to use eClass's services:
- Students register for a student account on eClass.
- Students search and select teachers and courses that are suitable for students' needs.
- Students log in to their account, choose to buy an appropriate fee package and make the payment.
- Students book lessons with the teachers at the teachers' available time. A lesson can be booked, if the account balance is equal to or higher than the price of the lesson.
- The teacher will confirm the lesson. At class time, students will learn with teachers via third-party software (Skype).
- In order to improve service quality, after each lesson, students can send feedback about the lesson. The feedback can be viewed by the management team of eClass and teachers.