Order Confirmation Process
Order Confirmation Process - Steps for Verifying and Confirming Order Information
Order Confirmation Process
After completing the course selection and registration, the student proceeds to make a payment for the lesson they have booked.
Once the registration is completed, the scheduled lesson will be saved in the “Lesson History,” and the status of the lesson will be set to “pending confirmation” (it will be marked as confirmed once the teacher confirms the appointment).
When the teacher confirms the schedule, the appointment is successfully booked. All information about the schedule and confirmation notifications will be sent to the user's email.
The user can contact the teacher through the messaging section and receive the link for the lesson. At the scheduled time, the student will enter the link to attend the class.
Once the lesson is completed, the student will rate the lesson to finalize the order.
NOTE:
Teachers must confirm the lesson schedule at least 8 hours before the class starts; otherwise, the appointment will be automatically canceled.
The lesson will automatically change to "completed" status 48 hours after the end of the class unless the student reports an issue.
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